Community Resources

  • A variety of community agencies are available to provide support to local families.  Below are resources for food, household needs, and mental health concerns. Please contact Katie Peck or Kristin Wrobbel (school social workers) for questions about possible additional resources. These services are subject to change.

    Family Support Center

    The Family Support Center is a free, confidential, short-term counseling service for students and their families run through W-FL BOCES. For more information, view a program brochure or contact Tracey Lewis at (315) 226-2147 tracey.lewis@wflboces.org or Heather Shaw at (315) 332-0017 and heather.shaw@wflboces.org.

    Food  

    Clifton Springs United Methodist Church, 1 E. Main St. (315) 462-2274
    Curbside food distribution from 5:30 - 7:30 p.m. on the third Thursday of each month for Ontario County residents only (ID is required). Visitors are asked to remain in their vehicle, provide space in the trunk or back of your vehicle for bags or boxes of food. http://www.csumc.com/kids-pantry

    United Church of Phelps, 58 Main St. Phelps, (315) 548-2772
    Free bag lunches are available weekdays from 11 a.m. to 1 p.m. and 5 to 7 p.m. at the kitchen door in the back of the United Church of Phelps. Sandwiches will be place off-hours in the Blessing Box, the white cupboard resting to the side of the church building. 

    Wellspring Church, 22 Teft Ave. Clifton Springs
    Kathy Mallaber – (315) 871-7093, kmallaber2@rochester.rr.com
    Food distribution on alternative Tuesdays (starting March 24th) from 5:30-7:30 PM, emergency food distribution as needed (contact Kathy for arrangements), Hearts of Gold for household needs (such as clothing, appliances, furniture), and pastoral and counseling services.

    Caring Hearts Food Cupboard, 12 Hibbard St., Clifton Springs (basement of St. Felix Church)
    Sharon Smith –  (315) 521-1601, Jessie MacDonald – (585) 967-5618
    Registered individuals can receive foot once per month. Open to residents of the Phelps-Clifton Springs Central School District every Thursday between 11 a.m. to 1 p.m. 

    Phelps Community Food Cupboard (Emergency food supply)
    8 Banta St., Phelps
    Tom Cheney – (315) 651-0534

    Foodlink 1999 Mt. Read Blvd., Rochester
    Regional food bank offering emergency, mobile services to local families.  See Foodlink partners and services (3.19). 
    (585) 328-3380 or https://foodlinkny.org

    Tops Friendly Markets, 3 Plaza, Clifton Springs
    (315) 462-9055. Check media room for adjusted hours and other updates

    Dollar General, 2733 Route 96, Clifton Springs 
    Check media room for adjusted hours and other updates.

    Housing

    Family Promise of Ontario County (Emergency housing services)
    185 N. Main St., Canandaigua
    (585) 905-3988 or https://www.familypromiseontariocounty.org/

    NYS Emergency Rental Assistance Program The Emergency Rental Assistance Program assists households behind on their rent that have experienced financial hardship due to COVID-19 and are at risk of homelessness or housing instability. In addition, the program can provide temporary rental assistance and assistance with unpaid utility bills. See Fact Sheet.

    Medical/Mental Health Services

    Clifton Springs Hospital & Clinic, 2 Coulter Road, Clifton Springs
    (315) 462-9561 or hospital web page

    Rochester Regional Health coronavirus information page
    https://www.rochesterregional.org/coronavirus-covid19

    Strong Memorial Hospital Psychiatric Emergency Department 
    (585) 275-4501

    Mental Health Crisis Line
    Phone: (800) 273-8255
    Text: 741741

    CPEP – Comprehensive Psychiatric Emergency Program
    Clifton Springs Hospital
    (315) 462-0425

    211/Life Line (Free and confidential assistance for food, clothing, shelter, mental health and more.)
    Dial 211 or http://www.211.org/services/covid19 

    New York State Emotional Support Hotline 
    (844) 863-9314 to schedule a free appointment with a mental health professional. New Yorkers can access additional mental health resources at headspace.com/ny.

    Daycare
    Resources for those in the medical community, first responders and others in the community.

    Clifton Springs Family YMCA, 5 Crane St., Clifton Springs
    Programs for those in kindergarten through 12 years old. Hours: 7 a.m. to 6 p.m.
    (315) 462-5437 or csaymca.org

    Our Children's Place in Clifton Springs, 9 Village Dr., Clifton Springs.
    Call for Hours: Programs for children six weeks to 12 years old.
    (315) 462-3174 and https://ccdpkids.net/ocp-clifton-springs/

    Phelps Community Center, Suite 208, 8 Banta St., Phelps
    OPEN (5.20): Programs for infants through 12 years old. Hours: 5:45 a.m. - 6:15 p.m.
    (315) 548-8484 or https://www.phelpscc.org

    WFL BOCES' list of regional resources 

    Local Government

    Village of Clifton Springs, 1 W. Main St., Clifton Springs
    (315) 462-5151 or http://www.cliftonspringsny.org/

    Town of Phelps, 79 Main St., Phelps
    (315) 548-5691 or https://www.phelpsny.com/town/

    Village of Phelps, Suite 150, 8 Banta St., Phelps
    (315) 548-3861 or https://www.phelpsny.com/village

    Ontario County, 20 Ontario St., Canandaigua
    (585) 396-4451 or https://www.co.ontario.ny.us/

    Ontario County Public Health, 3019 County Complex Dr., Canandaigua
    (585) 396-4343 (8:30 a.m. - 5 p.m.), 585-394-4560 (after-hours emergency), https://www.co.ontario.ny.us/101/Public-Health