The entire Midlakes Pupil Support Office is available via e-mail during the closure. In the case you don’t have Internet access, please contact the Midlakes Technology Department, which may be able to assist in resolving any issues, at (315) 548-6470 or firstname.lastname@example.org.
Families seeking information on the District's meal program during the school closure may call (315) 548-6434 or email@example.com.
Middle/High School PSO
- Stacey Allen – School Counselor (A-Z)
- Krystina Brooks – School Counselor (A-F)
- Kristin Brunetto – School Counselor (G-0)
- Bob Holland – School Resource Officer
- Richard Jones – School Psychologist
- Katie Peck – Social Worker
- Chris Tillman – School Counselor (P-Z)
- Kristin Wrobbel – Social Worker
Elementary School PSO
- Anna Corrente – School Counselor
- Kelly Loveless-Delfs - School Psychologist
- Lisa Gordner - Social Worker
- Bob Holland – School Resource Officer
- Katie Peck - Social Worker
- Nicole Young - School Psychologist
A variety of community agencies are available to provide support to local families. Below are resources for food, household needs, and mental health concerns. Please contact Katie Peck or Kristin Wrobbel (Social Workers) for questions of possible additional resources. As with everything, these services are rapidly evolving and are subject to change.
Family Support Center
The Family Support Center is a free, confidential, short-term counseling for students and their families run through W-FL BOCES. For more information, view a program brochure or contact Tracey Lewis at (315) 226-2147 firstname.lastname@example.org or Heather Shaw at (315) 332-0017 and email@example.com.
FoodClifton Springs United Methodist Church, 1 E. Main St. (315) 462-2274Curbside food distribution from 5:30 - 7:30 p.m. on the third Thursday of each month for Ontario County residents only (ID is required). Visitors are asked to remain in their vehicle, provide space in the trunk or back of your vehicle for bags or boxes of food. http://www.csumc.com/kids-pantry
United Church of Phelps, 58 Main St. Phelps, (315) 548-2772
Free bag lunches are available weekdays from 11 a.m. to 1 p.m. and 5 to 7 p.m. at the kitchen door in the back of the United Church of Phelps. Sandwiches will be place off-hours in the Blessing Box, the white cupboard resting to the side of the church building.
Wellspring Church, 22 Teft Ave. Clifton Springs
Kathy Mallaber – (315) 871-7093, firstname.lastname@example.org
Food distribution on alternative Tuesdays (starting March 24th) from 5:30-7:30 PM, emergency food distribution as needed (contact Kathy for arrangements), Hearts of Gold for household needs (such as clothing, appliances, furniture), and pastoral and counseling services.
Caring Hearts Food Cupboard, 12 Hibbard St., Clifton Springs (basement of St. Felix Church)
Sharon Smith – (315) 521-1601, Jessie MacDonald – (585) 967-5618
Registered individuals can receive foot once per month. Open to residents of the Phelps-Clifton Springs Central School District every Thursday between 11 a.m. to 1 p.m.
Phelps Community Food Cupboard (Emergency food supply)
8 Banta St., Phelps
Tom Cheney – (315) 651-0534
Tops Friendly Markets, 3 Plaza, Clifton Springs
(315) 462-9055. Check media room for adjusted hours and other updates
Dollar General, 2733 Route 96, Clifton Springs
Check media room for adjusted hours and other updates.
Family Promise of Ontario County (Emergency housing services)
185 N. Main St., Canandaigua
(585) 905-3988 or https://www.familypromiseontariocounty.org/
NYS Emergency Rental Assistance Program The Emergency Rental Assistance Program assists households behind on their rent that have experienced financial hardship due to COVID-19 and are at risk of homelessness or housing instability. In addition, the program can provide temporary rental assistance and assistance with unpaid utility bills. See Fact Sheet.
Medical/Mental Health Services
Clifton Springs Hospital & Clinic, 2 Coulter Road, Clifton Springs
(315) 462-9561 or hospital web page
Rochester Regional Health coronavirus information page
Strong Memorial Hospital Psychiatric Emergency Department
Mental Health Crisis Line
Phone: (800) 273-8255
CPEP – Comprehensive Psychiatric Emergency Program
Clifton Springs Hospital
211/Life Line (Free and confidential assistance for food, clothing, shelter, mental health and more.)
Dial 211 or http://www.211.org/services/covid19
New York State Emotional Support Hotline
(844) 863-9314 to schedule a free appointment with a mental health professional. New Yorkers can access additional mental health resources at headspace.com/ny.
Resources for those in the medical community, first responders and others in the community.
Clifton Springs Family YMCA, 5 Crane St., Clifton Springs
Programs for those in kindergarten through 12 years old. Hours: 7 a.m. to 6 p.m.
(315) 462-5437 or csaymca.org
Our Children's Place in Clifton Springs, 9 Village Dr., Clifton Springs.
Call for Hours: Programs for children six weeks to 12 years old.
(315) 462-3174 and https://ccdpkids.net/ocp-clifton-springs/
Phelps Community Center, Suite 208, 8 Banta St., Phelps
OPEN (5.20): Programs for infants through 12 years old. Hours: 5:45 a.m. - 6:15 p.m.
(315) 548-8484 or https://www.phelpscc.org
WFL BOCES' list of regional resources
Village of Clifton Springs, 1 W. Main St., Clifton Springs
(315) 462-5151 or http://www.cliftonspringsny.org/
Town of Phelps, 79 Main St., Phelps
(315) 548-5691 or https://www.phelpsny.com/town/
Village of Phelps, Suite 150, 8 Banta St., Phelps
(315) 548-3861 or https://www.phelpsny.com/village
Ontario County, 20 Ontario St., Canandaigua
(585) 396-4451 or https://www.co.ontario.ny.us/
Ontario County Public Health, 3019 County Complex Dr., Canandaigua
(585) 396-4343 (8:30 a.m. - 5 p.m.), 585-394-4560 (after-hours emergency), https://www.co.ontario.ny.us/101/Public-Health
State Sen. Pamela Helming, 425 Exchange St., Geneva
(315) 568-9816 or https://www.nysenate.gov/senators/pamela-helming
Talking to Students About COVID-19
During this time, students may have a number of questions and concerns….as you may as well. Below are some resources that will provide practical guidance in dealing with, and talking about, these issues.
- Centers for Disease Control & Prevention:
- NASP – Talking to Children About COVID-19 (Coronavirus)
- PBS How to Talk to Your Kids About Coronavirus (for younger kids)
- Some self-care tips to take care of yourself
Many colleges are also dealing with closures and have been evaluating their procedures and timelines. This is a rapidly changing situation, and the best way to obtain accurate information about an individual college will be to reach out to that college directly via their webpage or Admissions Office. If any senior needs a transcript sent during this closure, please e-mail the appropriate counselor (as previously noted). For students who have not yet completed the Financial Aid Process, please attempt to do so as-soon-as-possible, at the FAFSA website.
The Junior Search for a College Night, originally scheduled for March 26, has been postponed indefinitely. A copy of the PowerPoint Presentation and a copy of the College & Career Workbook will be posted on the Pupil Support Office Website. Students and families should monitor the College Board’s SAT website and the ACT website for information about upcoming tests.
Any students or families who may have questions regarding any aspect of the college process should contact the appropriate counselor (as previously noted).