Midlakes Schools

Phelps-Clifton Springs CSD

Welcome to ParentSquare!

District and Building-Level Communications with ParentSquare

The Phelps-Clifton Springs Central School District (Midlakes schools) now uses ParentSquare for improved, safe and secure school and district communications from building principals and district office to families.

With ParentSquare, users can choose to receive text, email or app notifications. Families and staff will continue to use SeeSaw and Schoology for email, to communicate with nurses, attendance, transportation, arrival/dismissal and for other information.

With ParentSquare you can:

Receive district and school communications via email, text, or app.
Communicate in the language of your preference (for example, receive and reply in Spanish but the teacher gets the reply in English).
Receive communication at the time you prefer — immediately or at a specific set time.
View all district and school communications information in one place.
Receive inclement weather, closure, or other emergency updates.

ParentSquare can be used on any device. Download the free mobile app for Android or iOS, access it from a computer on the ParentSquare website, or use one of the links below.

Don't Forget to Activate!

To request an invitation for a specific email account, visit the ParentSquare website.

Your request must be made with an email address on file with the Phelps-Clifton Springs Central School District. If you do not remember which email is on file, please fill out the "Join Your School" form on the website.

Additional Resources

Welcome Letter
Getting Started Guide (English)
Consejos Para Los Padres De ParentSquare
ParentSquare FAQs & Tips
iOS App Download
Android App Download

Contact Laurie Schmitt (7-12)
or Kim Maher (K-6)

parentsquare qr codes

ParentSquare for Families: Frequently Asked Questions

How Do I Sign Up for ParentSquare?
1. Find the email from your school and click to get started, or:
2. Go to parentsquare.com/signin (or install the ParentSquare app) and follow the prompts to sign up.
3. Use Google single sign-on, your email, or your phone number to set up your account. Your email/phone number must match your contact details in the school's database for this to work!
4. If your contact details aren't recognized, contact your school administrator to get them added. After they update your information in their database, the new contact details will appear in ParentSquare after the next daily sync, and you will be able to create an account.
Note: After you are added to ParentSquare by your school, you will receive school communications even if you have not registered your account. However, you will need to register your account in order to participate in two-way communications and to access any confidential student-specific documents or forms.
How Do I Change My Contact Details?
Contact the school office and ask for your official contact information to be updated.

Or, if you have set up your login to ParentSquare:

Login to the app or website and navigate to Account settings,

Edit your contact details and verify your new email/phone (if changed).

These corrections will be sent to the school.

Changes will show in your account automatically, once the school updates its database with the record.
How Do I Combine Accounts?
Log in to your main ParentSquare account.

Click your name in upper right and select My Account.

Click Combine with another account.

If there are any accounts matching your verified email(s) or phone(s), a page with recommended users will appear:

Click Combine Accounts, confirm any additional contacts on the account, and click Combine Accounts.

If you do not see the account you want listed, click Combine Another Account.

5. Log in to the other ParentSquare account you want to combine.

6. Select the name to use on your account and click Combine Accounts.

Your accounts are now combined. The next time you login to ParentSquare, you will be able to access your account using any of the associated email addresses or phone numbers on your combined account.
How Do I Update My Language Preference?
If you are using the web browser: On your home page, click your name and select "My Account." Then, select "Language Setting.”

If you are using a mobile app: From your home screen, click the triple bar in the top left corner. Click on "Account," then "Preferences," then "Language Settings."

Select your preferred language and save.

What if my language preference doesn't hold after making the change?

Contact your school and ask them to update your language preference in their database of records.
How Do I Change My Notification Settings?
You can choose between "instant" and "digest" notifications or choose to turn off notifications (excluding emergency alerts and notices). The "instant" setting will send all notifications in real-time. The “digest” setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. (We recommend the “digest” setting”.)
- If you are using the web browser: On your home page, click your name and select "My Account." Then, select "Customize your settings" under Notification Settings.
- If you are using the mobile app: From your home screen, click the triple bar in the top left corner. Click on "Account," then "Preferences," then "Notification Settings."
Help! I Can't Login!
Here is some help for two common login problems:
Your login no longer works and you cannot reset your password.

You try to register but can’t — your email or phone number isn’t recognized.
What You Need to Know:

Probably your contact details are not displayed in the school database. ParentSquare synchronizes with your school's internal student information database, containing details provided by families (on forms, during enrollment, etc.). ParentSquare accounts sync with school data to make sure only actual parents and guardians are registered and student privacy is maintained.

This can happen at the beginning of the school year or if your student changes schools. Schools update their student data every year - sometimes existing parents will be affected, and sometimes it will take a while before new parents are added.

What to do:
1. Ask the school's database administrator for help! Confirm that you are in the school's database and that your contact details match your ParentSquare account.
2. If the teacher or staff don't know what to do, ask them to find the right person who can help you at the school or district. Every district has someone who looks after the student information system and manages ParentSquare for the organization! There will be someone who can look up your records and correct the information.
3. Once the school updates your contact details, in most cases, we automatically synchronize once per day, so the change should be reflected within 24 hours or the next working day.
4. If you still have problems, the next step would be for the school administrator to file a ticket with our helpdesk with the background and as much details as possible!
Need More Help?